I got my first bill from my new cell phone service provider. And on this bill I found a surprising total of $90.85. When I investigated further I found the following line:
Verizon Wireless' Other Charges and Credits - $30.82Do what?
I called customer service. Maybe I should just have them on my speed dial. Oooh, no wait, that sounds like a bad thing and that's not where I'm going with this.
Anyway, I call customer service, and apparently the $30.82 was a charge and a partial charge for 2 number changes. The customer service rep explains that I went from one # to another # to my ported #. "Umm", I say, "Well, I bought the phone in Maryland where they told me they couldn't port my number so they gave me a number and I ported my old one when I got back to Raleigh. So I don't mind paying for one of those, but I don't know where that first number came from."
And now, for the ringing, and I mean loud freakin ringning, endorsement for VERIZON WIRELESS. "Ok, well I'm just gonna go ahead and credit your account for $35 to make sure and cover any taxes and whatnot, would you like that on this month's bill or next month's bill." Yeah, this month's bill, Dude, big time!
"Is there anything else I can do for you today?" No, but I'm gonna go write in my blog how awesome you guys are. And then I'm gonna go put the final nail in the coffin of my days with Sprint.